Dr.Ceuracle
Dr.Ceuracle

Dr.Ceuracle

dr.jart+
dr.jart+

dr.jart+

PyunkangYul
PyunkangYul

PyunkangYul

MEDICUBE
MEDICUBE

MEDICUBE

Anua
Anua

Anua

I`m from
I'm from

I`m from

Dear Klairs
Dear klairs

Dear Klairs

husband's wife
makeprem

husband's wife

skin1004
skin1004

skin1004

FREQUENTLY ASKED QUESTIONS

What is a Korean skincare routine and why is it so popular?

The Korean skincare routine is a holistic approach that focuses on nourishing and protecting the skin through multiple layers of products.

A typical routine consists of:

  • Cleaning: Two-step cleaning with oil remover followed by water remover
  • Toning: Balancing pH levels and preparing the skin
  • Essence and serum: Intensive nutrition and active ingredients
  • Masks: Deep treatment 1-3 times per week
  • Moisturizer: Sealing in moisture and protection

This method is popular because it provides visible results, is adaptable to all skin types, and focuses on preventative skin care rather than just treating problems.

Which product suits my skin type?

We offer products for all skin types:

  • Dry skin: Choose products with hyaluronic acid, glycerin and nourishing oils. We recommend our intensive hydration range.
  • Oily skin: Focus on lightweight, oil-free formulas with niacinamide and salicylic acid to control sebum.
  • Combination skin: Use different products for different zones or choose balanced formulas that work everywhere.
  • Sensitive skin: Choose hypoallergenic products without perfume, alcohol and irritating chemicals.
  • Problem skin: Products with tea tree oil, centella asiatica and BHA/AHA to treat acne and inflammation.

Not sure about your skin type? Contact our customer service for personal advice.

How long does delivery take to Sweden and the EU?

Sweden and Norway: We deliver within 2-4 business days for standard delivery.

EU Countries: 2-5 business days for standard delivery. We ship to all EU countries including Germany, France, Italy, Spain, Poland, and many more.

International Delivery: We also offer delivery to countries outside the EU, such as the USA, UK, and more. Delivery time varies between 3-5 business days depending on the destination.

All packages are tracked and insured. You will receive a tracking number when your order is dispatched. Please note that customs fees may apply for deliveries outside the EU.

What is your return policy?

We offer a 14-day return policy so you can shop with confidence:

  • Products can be returned within 14 days of purchase.
  • The product must be unused and in its original packaging.
  • Return shipping is paid by the customer (we recommend insured shipping)
  • The money will be refunded within 10 working days after receipt of the return.
  • Opened or used products cannot be returned for hygiene reasons.

Exchanges: If a product is defective or damaged upon delivery, we offer a free exchange or full refund.

Contact our customer service at info@koreancosmetics.se to initiate a return.

What payment methods do you accept?

We accept several secure payment methods:

  • Credit Cards: Visa, Mastercard, American Express
  • Digital Wallets: Apple Pay, Google Pay, Swish
  • Klarna: Buy now, pay later or in installments

All transactions are encrypted and secure. We use SSL technology to protect your personal information. You can shop with confidence.